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LedCross10-07-103 |
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Cross-Cultural
Partnerships Navigating
the Complexities of Money and Mission Mary
Lederleitner InterVarsity
Press, 2010, 230 pp. ISBN 978-0-8308-3747-2 |
Mary Lederleitner is part of the
leadership team of the Wycliffe Global Alliance. She helps leaders develop
processes that will facilitate fruitful partnerships. After exploring some core cultural
concepts and exposing harmful practices, Mary outlines biblical and practical
ways to deal with accountability, dignity, mutuality, sustainability, and
conflict. Some people see partnership as “another way for
the White man to control us.” (Foreword) “Good intentions are not enough to ensure good
outcomes in cross-cultural partnerships.” (28) (Introduction) Part I – Core Cultural Concepts 1. Is it “Mine” or “Ours”? “If we can see the logic of a person’s worldview,
if we can value it as being wholly reasonable given a unique cultural
heritage and history, from that place of mutual respect and dignity we can
find new and creative ways to overcome obstacles and work together.”
(34) People tend toward individualism or
collectivism. Individualistic cultures
expect people to take care of themselves and their immediate family. A person who manages money well is
considered a good steward. Accumulation
of capital is a primary consideration.
But a much larger part of the world values the good of the group
interest over individual interests.
Major values include harmony and solidarity. People see themselves less as individuals
and more as members of a group.
Putting the group first ensures security from hardship. Resources are
shared so everyone may have minimum needs met—or at least survive. (35-7) “Individualism is a luxury that can only be
maintained if there is a healthy, growing economy and a well-developed
national infrastructure. Since many
people take those things for granted, we misunderstand others who approach
life without those safety nets.” (38) God admonishes both groups, for they both have an
innate bent toward sin. Neither
provides immunity from making idols out of things that foster security. (39)
Africans picture a partnership as a long-term
relationship using metaphors like marriage or brothers. Expatriates usually see partnerships like
business arrangements with memoranda of understanding and time limits. We may use family terms but contract
forms. Both partners may become
confused when they work from the familiar family mentality but we are expecting
to operate in a contractual mode. (40) Africans see loans as securing the partnership so
they will tend to continue taking loans.
And less wealthy borrower assumes that he delays payment, the wealthy
lender will understand because he will not be harmed by the delay. (41) “In many contexts, any resource already belongs
to the entire community. If it is not
being used by the current owner, it is allowed to be borrowed and used by
others at any time. This creates a lot
of confusion when it comes to financial resources and donor designated funds.
… The thing to remember at this point is that because of this dynamic, many
Christian leaders might not feel they are stealing anything. In fact, for many, not sharing resources is
deemed to be a far greater sin before God.” (42) 2. Communication and Harmony In low context cultures, people use direct
communication and rely on the words for meaning. In high context cultures, the meaning is
not necessarily contained in the words.
You must discern the meaning from all the unspoken nuances embedded in
the culture and the context. (47) Partnerships often disintegrate because funds
donated for one purpose are used for another.
“They often do this because of the incredible pressure they are
incurring in their community. By
virtue of their position, and because others in the community know that they
have funds under their purview, pressure is exerted on them to take action in
conjunction with their status to meet a pressing need. At times, if they do not meet the need,
the loss of face will be so great it will put in jeopardy their ability to
minister effectively in the community.” (50)
The author suggests proactive steps at the outset. “Majority World partners are utterly amazed and
confused that Western leaders will make a huge fuss over getting detailed
accounting records for $5,000 sent abroad, all the while they seem to waste
so much money in their own countries on things that do not seem wise or
fruitful for the kingdom of God.
Massive building programs frequently fall in this category. …These
extravagant buildings are insanity from a Third World perspective.” (54) 3. Other Confusing Issues In universalist
cultures we expect the rules to apply equally to all—even though in practice
they often don’t. In particularistic
cultures you treat family, friends, and your in-group members the best you
can and let the rest of the world fend for itself. Thus those in leadership may use
organization resources available to help their friends—what we call
corrupt. However, in their view, they
may not be able to trust westerners who “won’t even help their friends” when
they could. (58) In some
cultures life has always been unpredictable; people never know what to
expect. They accept this ambiguity, do
little planning, and take life as it comes.
Other cultures do their best to reduce uncertainty and ambiguity with
plans and procedures like accounting systems.
When these systems do not fit in with the normal way of working,
responses are likely to be vague and ambiguous. (60)
A monochromic
orientation experiences time as fixed and limited,
something to be conserved for efficiency.
In a polychromic culture, spending time with people and completing
what you are doing takes precedence over rushing to the next
appointment. If you value people, you
cannot rush off from them for something else.
Working in these cultures means that one must slow down. Expect distractions and missed
deadlines. “We are serving a God who
has been at work among his people for thousands of years.” (64) Part Two –
Uprooting the Harmful 4. The Path to Premature Judgments We tend to make
snap judgments in cross-cultural situations, attributing bad motives when
expectations aren’t met. 5. Paternalism Couched in Accountability “A somewhat
common scenario arises when a national partner is given a formal position of
leadership but ‘unofficially’ a foreign partner uses financial resources as a
means to continue to control the ministry.” (77-8) One definition of paternalism is
“acting for the good of another person without the person’s consent.”
(78) People from a more affluent
country often assume they know best, allocate funds only for ideas that meet
their assumptions, and fail to listen.
And chances are they never realize it. (79) “Parochialism
means viewing the world solely through one’s own eyes and perspective.” “Superiority cloaked in a desire to serve
is still superiority. … If you try to serve people without understanding
them, you are more likely to be perceived as a benevolent oppressor.” (80,
quoting Duane Elmer) “Paternalistic
thinking causes people to not let go of control, for they feel others will
not do as good a job a they would.” (80) 6. Common Unintended Consequences There are many
ways to partner and give financially that reduce or eliminate the likelihood
of dependency and do not create divisions in the body. Part Three –
Partnering in Better Ways 7. Biblical Foundations for Accountability 8. Contextualizing Accounting Processes Good financial
processes at home do not assure fiscal integrity elsewhere. For example, in many places receipts mean
little and audits are only as reliable as the auditors are trustworthy. The context is important for the
process. “Frequently, if Majority
World partners are hesitant to implement our request, it is because the
processes are not even rational in their cultural context.” (113) Expectations
must be tailored to mesh with reality and not create unnecessary
burdens. A close personal relationship
is one of the most important things to ensure fiscal integrity. (114)
“It means there needs to be a person who takes the time to form a
level of warmth, care and trust with the financial staff on the other end of
the partnership. This person creates a
feeling of safety, and people can admit if they are having a problem or are
unsure how to handle a given situation.” (115) “…compliance functions, by and
large, do not engender trust and openness.
However, ministries need both support and compliance functions to
ensure the highest levels of fiscal integrity.” (115) “However, in
many cultures the best way to ensure good fiscal integrity is to form a
network of contacts who can verify that the results being portrayed are
true. Other missionaries and other
indigenous leaders are good sources for this type of information.” (117) Be sure to hire your own translator. “Much of the
world does not work from budgets. A
budget assumes a level of normalcy and a reliable infrastructure whereby
people can actually plan ahead and assume those plans are likely to occur.” However, in much of the world life is so
unpredictable that planning and budgeting seem useless, even crazy. When they have money, they spend it. There are
innumerable ways to commit fraud. At the same time donors very highly value
integrity and sound business practices.
So we have to find ways to work together, acknowledging this pressure
on Western partners. We must take the
time on the front-end to contextualize and form processes to ensure fiscal
integrity and accountability in ways that model dignity and mutuality.
(120-21) 9. Fostering Dignity and Mutuality Power,
relationships and equity are the issues in question. Westerners have economic, educational and
organizational strengths. Too often we
don’t notice and appreciate the strengths of non-Westerners. This blind spot grows as affluence increases.
It takes much effort in partnerships to build capacity and sustainability. Dignity and mutuality derive from how we
perceive ourselves and others. The
more affluent tend toward a false sense of superiority, over valuing their own contribution.
Steps that will
help: Value all
resources, not just financial ones.
Put in writing what each partner brings and why they are committed to
the partnership. Put everything on the
table so it can be seen that money is only one resource. Develop
accountability that goes in both directions.
It should not be just those receiving the money that are accountable.
“No person giving any resource to the partnership should be
unaccountable.” (128) Make sure
communication goes both ways.
Typically, when a “paternal” figure speaks, everyone listens and no
one disagrees. The thoughts and
opinions of others are often not expressed or taken seriously. Everyone must be drawn into the dialog and
genuine concerns addressed. Forgive while
remembering to effect lasting change.
Remain alert to not repeating painful and unjust actions. “Forgiveness makes it possible to remember
the past without being held hostage to it. … It makes it impossible for past
hurts to keep hurting and injuring us.” (130) 10.
Building Capacity and Sustainability Partnership
means helping all partners become stronger, to develop infrastructure and
capacity to become sustainable. To do that we need reasonable assessments of
the strengths and abilities of all partners.
Vision is built
by investigating the positive results and life-giving stories in each
organization and in the culture to feed shared images of a possible
future. We need to see people in light
of their capabilities and strengths and to see ourselves in an empowering versus
a rescuing role. We must work
together to create reporting procedures that are helpful and relevant and
help the partnership be more effective. “Dependency is
a problem when we do not see correctly and discern correctly. What is a need in one place might not be a
need in another. Often there are local
resources and ways to solve issues that are far wiser and better than
imported solutions. We need to take
time to examine these before we begin to import outside funds to do what the
community, church or ministry can accomplish on its own.” (144) Part Four –
Redeeming Conflict 11.
Choosing Your Method Carefully We are pretty
much blind to the family and cultural backgrounds that influence our default
method for handling conflict. These
ways just seem to be the natural way.
In our individualistic culture, we tend to face problems
directly. Speak directly to the other
person. Get it all out on the table
and talk about it. Many cultures do
not deal so straightforwardly, except for parents with children. So such approaches are very demeaning. Collectivist cultures tend to avoid shaming
someone by confronting them with shortcomings. They want to resolve conflict in ways that
preserve the person’s dignity (or face) and thus use high-context, indirect
methods that preserve relational and social harmony. Taking time to
dialogue and examine this topic with your cross-cultural partners may help to
design methods that will work. 12.
Options if Designated Funds are Misallocated Good section
making suggestions for appropriate steps. 13.
Options if Embezzlement or Fraud Occurs More helpful
ideas. Conclusion: How to Tell if Christ is Lord of Your
Partnership |
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